Service ≠ after-sales ≠ maintenance

◇ Service is not a simple maintenance. It is not only the last link of product sales, but also the first link of product research and development. It runs through the whole process of product development, design, manufacturing, pre-sale, in-sale and after-sales business activities;

◇ Service is the process of discovering user needs and quickly meeting them;

◇ Service is to create user emotion and realize value-added.

Purpose:

◇ Establish a service culture and concept system that is compatible with the corporate culture, and promote the establishment and dissemination of the brand;

◇ Through the integration of internal resources, quickly establish a high-quality service management team with excellent technology, sense of responsibility and entrepreneurial passion to lay a good foundation for the differentiated service model.

Ideas:

◇ Use all available resources to create and improve harmonious domestic service capacity;

◇ The resources are in place, the information is unblocked, the operation is orderly, the procedure is controlled, and the effect is guaranteed.

◇ Commissioning and installation services:

◇ If you are not familiar with how to operate the Shuneng equipment and need the staff to debug the equipment on site, please explain the situation with the salesperson before ordering the equipment, so as to timely arrange the random debugging staff to conduct on-site debugging.

Nationwide unified after-sales service:

◇ 1. If there is any problem with the equipment, please call the national unified after-sales service number: 13181288038

◇ 2. Please specify the time, model and problem of equipment purchase, and leave contact information.

◇ 3. Our after-sales personnel will contact you within 10 minutes to deal with after-sales.

◇ 4. All equipment shall be provided with wearing parts, lifetime warranty and lifetime service free of charge within one year